SHiPPiNG iNFORMATiON

We ship worldwide from Sweden.

All orders are packed by us and handed over to UPS.

Shipping costs are calculated at checkout.

Where we ship

We currently ship to most countries worldwide, including:

  • European Union

  • United Kingdom

  • United States

  • Canada

  • Australia

  • Japan

If your country does not appear at checkout, please contact us.

Shipping methods

We ship with UPS. Depending on your destination and order value, different UPS service levels may be available at checkout.

Delivery times (estimated)

Delivery times are estimates and not guaranteed.
They are counted from the day your order leaves our warehouse.

  • Sweden: 2–4 working days

  • EU: 3–5 working days

  • United Kingdom: 3–5 working days

  • United States: 5–8 working days

  • Rest of world: up to 10 working days

Customs processing, local holidays, weather conditions, or peak periods may cause delays beyond these estimates.

Tracking

All UPS shipments include tracking. You will receive scan updates as your order moves through the network.

Choosing a non-tracked shipping option does not affect your statutory consumer rights.

Customs, duties and taxes

For orders shipped outside the EU:

  • Customs duties, local taxes or handling fees may apply

  • These charges are determined by local authorities

  • Any such fees are the responsibility of the recipient

Shipping to the United States: 
Orders to the US are shipped Delivery Duty Paid (DDP). This means all import duties and customs fees are included in your order — there are no additional charges on delivery. The price you pay at checkout is the price you pay, full stop.

We declare all shipments accurately in accordance with international shipping regulations.

Delays, lost or damaged shipments

If your order appears delayed or arrives damaged, please contact us and we will help investigate and resolve the issue.

Our 100% Happy Customer Guarantee

We stand behind every product we sell.

If something goes wrong with your delivery, or if you are not happy with your purchase for any reason, contact us and we will make it right. That may mean helping you troubleshoot, replacing the product, or issuing a refund.

Your satisfaction matters more to us than the outcome of any single shipment.